|
| | |
LOTUS FLOWER UMBRELLA
Only $14.00
On SALE for only $11.99
There's no excuse not to be cute just because it's raining
|
| | |
LOTUS FLOWER RAIN BOOT
Only $24.95
On SALE for only $21.95
KIDORABLE RAINBOOTS ARE BOTH PRACTICAL AND FUN TO WEAR
|
| | |
KIDORABLE FROG UMBRELLA
Only $14.00
On SALE for only $11.99
There's no excuse not to be cute just because it's raining
|
|
Hey, thanks for shopping Tootsies. If at anytime you have questions or problems, please contact us at tootsies335@aol.com.
In order to service you better, we have listed some of our customers most asked questions and concerns.
- 1. How long before I receive my shipment? Total
time from date of order to you receiving your shipment should range from 5 to 7 business days.
- 2. What is your return policy? Any unworn merchandize can be returned within 30 days for a full refund.
You pay the shipping costs to return the item to our warehouse in Midlothian, Virginia. If the item is to be exchanged, we pay the shipping cost to ship the exchanged item back to you.
After 30 days, unworn merchandize can only be exchanged or issued a store credit. Worn defective merchandize can be returned within 60 days for a store credit or an exchange. All packaging of the individual items must be returned in original condition. Items not returned with intact packaging may be subject to a re-packaging fee.
If the item is defective or if you receive the incorrect item, please call us at 1-866-235-0626 and we will arrange to have the items shipped back to our Midlothian, Virginia, warehouse at our expense.
All returns should be addressed to:
Returned Goods Tootsies Stride Rite 13565 Midlothian Tnpk Midlothian, Va 23113
All store credits can be used at any Tootsies' locations, which in addition
to Tootsies rainwear includes
Tootsies Stride Rite children's shoe store and Tootsies
Dancewear children's dancewear store.
- 3. Is there sales tax on my purchase? If you live
in the state of Virginia, we must include a 5.0 percent sales tax on your
purchase. There is no sales tax included if you live outside the state of
Virginia.
- 4. If I prefer, can I order by phone? Yes. Our
toll free telephone number is 1-866-235-0626 and our store hours are 10 am
to 7 pm EST. WE are also open on Sundays, with store hours from 1 pm to 5
pm EST.
- 5. Is there a fitting chart for the children's raincoats?
Officially, no. The coats do fit per their recommended size. That is
a 2T raincoat fits a child wearing 2T clothing. If you want to fit the raincoats
to the next size, especially in the winter months if you intend to wear a
sweater under the raincoat, you can go to the next coat size. However, the
sleeves will be long and will have to be "rolled-up" 1 or 2 turns.
- 6. Are my transactions secure? Yes. We use an
encryption system so that any information given will be 100 percent secure.
You also have the option of ordering by telephone at 1-866-235-0626 during
our normal business hours. We will also send you a conformation email and
you can track your order through our online order tracking system.
|